Help with PSD template

#1
Hi,

I'm having problems running a PSD template. I am not able to get it to work. I've installed everything properly. I am able to play everything else including Flash templates. Only PSD templates do not work. I'm using Server 2.1(latest development update) on Windows 7 Enterprize 64bit. PSD Template is done with Photoshop CC Creative Cloud with the latest updates.

Here are my configuration file and the log I get when trying to play the template:

Code: Select all

<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<configuration>
  <paths>
    <media-path>D:\Media/</media-path>
    <log-path>D:\log/</log-path>
    <data-path>D:\data/</data-path>
    <template-path>D:\templates/</template-path>
    <thumbnail-path>D:\thumbnails/</thumbnai-path>
    <font-path>C:/Windows/Fonts/</font-path>
  </paths>
  <channel-grid>true</channel-grid>
  <mixer>
    <blend-modes>true</blend-modes>
    <straight-alpha>true</straight-alpha>
    <chroma-key>true</chroma-key>
    <mipmapping_default_on>true</mipmapping_default_on>
  </mixer>
  <thumbnails>
    <video-grid>4</video-grid>
  </thumbnails>
  <lock-clear-phrase>secret</lock-clear-phrase>
  <channels>
    <channel>
      <video-mode>1080i5994</video-mode>
      <consumers>
        <decklink>
          <device>1</device>
          <embedded-audio>true</embedded-audio>
          <latency>low</latency>
          <buffer-depth>6</buffer-depth>
        </decklink>
      </consumers>
    </channel>
    <channel>
      <video-mode>1080i5994</video-mode>
      <consumers>
        <decklink>
          <device>2</device>
          <embedded-audio>true</embedded-audio>
          <latency>low</latency>
          <buffer-depth>6</buffer-depth>
        </decklink>
      </consumers>
    </channel>
    <channel>
      <video-mode>1080i5994</video-mode>
      <consumers>
        <decklink>
          <device>3</device>
          <embedded-audio>true</embedded-audio>
          <latency>low</latency>
          <buffer-depth>6</buffer-depth>
        </decklink>
      </consumers>
    </channel>
    <channel>
      <video-mode>1080i5994</video-mode>
      <consumers>
        <decklink>
          <device>4</device>
          <embedded-audio>true</embedded-audio>
          <latency>low</latency>
          <buffer-depth>6</buffer-depth>
        </decklink>
      </consumers>
    </channel>
    <channel>
      <video-mode>1080i5994</video-mode>
      <consumers>
        <newtek-ivga />
      </consumers>
    </channel>
  </channels>
  <controllers>
    <tcp>
      <port>5250</port>
      <protocol>AMCP</protocol>
    </tcp>
    <tcp>
      <port>3250</port>
      <protocol>LOG</protocol>
    </tcp>
  </controllers>
</configuration>
LOG File

Code: Select all

[2018-01-21 17:03:47.068] [6232] [info]    ############################################################################
[2018-01-21 17:03:47.068] [6232] [info]    CasparCG Server is distributed by the Swedish Broadcasting Corporation (SVT)
[2018-01-21 17:03:47.069] [6232] [info]    under the GNU General Public License GPLv3 or higher.
[2018-01-21 17:03:47.069] [6232] [info]    Please see LICENSE.TXT for details.
[2018-01-21 17:03:47.069] [6232] [info]    http://www.casparcg.com/
[2018-01-21 17:03:47.069] [6232] [info]    ############################################################################
[2018-01-21 17:03:47.069] [6232] [info]    Starting CasparCG Video and Graphics Playout Server 2.1.0.3440 f15ba60 Beta 2
[2018-01-21 17:03:47.069] [6232] [info]    on Windows 7 Enterprise Service Pack 1
[2018-01-21 17:03:47.069] [6232] [info]    Intel(R) Xeon(R) CPU           W3530  @ 2.80GHz Physical Threads: 8
[2018-01-21 17:03:47.069] [6232] [info]    Precision WorkStation T3500
[2018-01-21 17:03:47.070] [6232] [info]    Initialized reroute module.
[2018-01-21 17:03:47.071] [6232] [info]    Initialized ffmpeg module.
[2018-01-21 17:03:47.071] [6232] [info]    Initialized oal module.
[2018-01-21 17:03:47.342] [6232] [info]    Initialized bluefish module.
[2018-01-21 17:03:47.342] [6232] [info]    Initialized decklink module.
[2018-01-21 17:03:47.342] [6232] [info]    Initialized screen module.
[2018-01-21 17:03:47.356] [6232] [info]    Initialized html module.
[2018-01-21 17:03:47.356] [6232] [info]    Initialized psd module.
[2018-01-21 17:03:47.384] [6232] [info]    Initialized flash module.
[2018-01-21 17:03:47.384] [6232] [info]    Initialized newtek module.
[2018-01-21 17:03:47.384] [6232] [info]    Initialized image module.
[2018-01-21 17:03:47.481] [6232] [info]    Loaded C:\Windows\system32\Processing.AirSend.x64.dll
[2018-01-21 17:03:47.482] [6232] [info]    ffmpeg.avcodec 56.41.100
[2018-01-21 17:03:47.482] [6232] [info]    ffmpeg.avformat 56.36.100
[2018-01-21 17:03:47.482] [6232] [info]    ffmpeg.avfilter 5.16.101
[2018-01-21 17:03:47.482] [6232] [info]    ffmpeg.avutil 54.27.100
[2018-01-21 17:03:47.482] [6232] [info]    ffmpeg.swscale 3.1.101
[2018-01-21 17:03:47.482] [6232] [info]    bluefish.version Not found
[2018-01-21 17:03:47.482] [6232] [info]    decklink.version 10.9.7
[2018-01-21 17:03:47.482] [6232] [info]    decklink.device DeckLink Duo 2 [1]
[2018-01-21 17:03:47.482] [6232] [info]    decklink.device DeckLink Duo 2 [2]
[2018-01-21 17:03:47.482] [6232] [info]    decklink.device DeckLink Duo 2 [3]
[2018-01-21 17:03:47.482] [6232] [info]    decklink.device DeckLink Duo 2 [4]
[2018-01-21 17:03:47.482] [6232] [info]    cef.version 3.1750.1805
[2018-01-21 17:03:47.482] [6232] [info]    cef.chromeversion 33.0.1750.170
[2018-01-21 17:03:47.482] [6232] [info]    flash 11.8.800.94
[2018-01-21 17:03:47.483] [6232] [info]    newtek-ivga.version available
[2018-01-21 17:03:47.483] [6232] [info]    freeimage 3.16.0
[2018-01-21 17:03:47.483] [6232] [info]    casparcg.config:
[2018-01-21 17:03:47.483] [6232] [info]    -----------------------------------------
[2018-01-21 17:03:47.483] [6232] [info]    <?xml version="1.0" encoding="utf-8"?>
[2018-01-21 17:03:47.483] [6232] [info]    <configuration>
[2018-01-21 17:03:47.483] [6232] [info]       <paths>
[2018-01-21 17:03:47.483] [6232] [info]          <media-path>D:\Media/</media-path>
[2018-01-21 17:03:47.483] [6232] [info]          <log-path>D:\log/</log-path>
[2018-01-21 17:03:47.483] [6232] [info]          <data-path>D:\data/</data-path>
[2018-01-21 17:03:47.483] [6232] [info]          <template-path>D:\templates/</template-path>
[2018-01-21 17:03:47.483] [6232] [info]          <thumbnail-path>D:\thumbnails/</thumbnail-path>
[2018-01-21 17:03:47.483] [6232] [info]          <font-path>C:\Windows\Fonts/</font-path>
[2018-01-21 17:03:47.483] [6232] [info]       </paths>
[2018-01-21 17:03:47.483] [6232] [info]       <channel-grid>true</channel-grid>
[2018-01-21 17:03:47.483] [6232] [info]       <mixer>
[2018-01-21 17:03:47.483] [6232] [info]          <blend-modes>true</blend-modes>
[2018-01-21 17:03:47.483] [6232] [info]          <straight-alpha>true</straight-alpha>
[2018-01-21 17:03:47.483] [6232] [info]          <chroma-key>true</chroma-key>
[2018-01-21 17:03:47.483] [6232] [info]          <mipmapping_default_on>true</mipmapping_default_on>
[2018-01-21 17:03:47.483] [6232] [info]       </mixer>
[2018-01-21 17:03:47.483] [6232] [info]       <thumbnails>
[2018-01-21 17:03:47.483] [6232] [info]          <video-grid>4</video-grid>
[2018-01-21 17:03:47.483] [6232] [info]       </thumbnails>
[2018-01-21 17:03:47.483] [6232] [info]       <lock-clear-phrase>secret</lock-clear-phrase>
[2018-01-21 17:03:47.483] [6232] [info]       <channels>
[2018-01-21 17:03:47.483] [6232] [info]          <channel>
[2018-01-21 17:03:47.483] [6232] [info]             <video-mode>1080i5994</video-mode>
[2018-01-21 17:03:47.483] [6232] [info]             <consumers>
[2018-01-21 17:03:47.483] [6232] [info]                <decklink>
[2018-01-21 17:03:47.483] [6232] [info]                   <device>1</device>
[2018-01-21 17:03:47.483] [6232] [info]                   <embedded-audio>true</embedded-audio>
[2018-01-21 17:03:47.483] [6232] [info]                   <latency>low</latency>
[2018-01-21 17:03:47.483] [6232] [info]                   <buffer-depth>6</buffer-depth>
[2018-01-21 17:03:47.483] [6232] [info]                </decklink>
[2018-01-21 17:03:47.483] [6232] [info]             </consumers>
[2018-01-21 17:03:47.483] [6232] [info]          </channel>
[2018-01-21 17:03:47.483] [6232] [info]          <channel>
[2018-01-21 17:03:47.483] [6232] [info]             <video-mode>1080i5994</video-mode>
[2018-01-21 17:03:47.483] [6232] [info]             <consumers>
[2018-01-21 17:03:47.483] [6232] [info]                <decklink>
[2018-01-21 17:03:47.483] [6232] [info]                   <device>2</device>
[2018-01-21 17:03:47.483] [6232] [info]                   <embedded-audio>true</embedded-audio>
[2018-01-21 17:03:47.483] [6232] [info]                   <latency>low</latency>
[2018-01-21 17:03:47.483] [6232] [info]                   <buffer-depth>6</buffer-depth>
[2018-01-21 17:03:47.483] [6232] [info]                </decklink>
[2018-01-21 17:03:47.483] [6232] [info]             </consumers>
[2018-01-21 17:03:47.483] [6232] [info]          </channel>
[2018-01-21 17:03:47.483] [6232] [info]          <channel>
[2018-01-21 17:03:47.483] [6232] [info]             <video-mode>1080i5994</video-mode>
[2018-01-21 17:03:47.483] [6232] [info]             <consumers>
[2018-01-21 17:03:47.483] [6232] [info]                <decklink>
[2018-01-21 17:03:47.483] [6232] [info]                   <device>3</device>
[2018-01-21 17:03:47.483] [6232] [info]                   <embedded-audio>true</embedded-audio>
[2018-01-21 17:03:47.483] [6232] [info]                   <latency>low</latency>
[2018-01-21 17:03:47.483] [6232] [info]                   <buffer-depth>6</buffer-depth>
[2018-01-21 17:03:47.483] [6232] [info]                </decklink>
[2018-01-21 17:03:47.483] [6232] [info]             </consumers>
[2018-01-21 17:03:47.483] [6232] [info]          </channel>
[2018-01-21 17:03:47.483] [6232] [info]          <channel>
[2018-01-21 17:03:47.483] [6232] [info]             <video-mode>1080i5994</video-mode>
[2018-01-21 17:03:47.483] [6232] [info]             <consumers>
[2018-01-21 17:03:47.483] [6232] [info]                <decklink>
[2018-01-21 17:03:47.483] [6232] [info]                   <device>4</device>
[2018-01-21 17:03:47.483] [6232] [info]                   <embedded-audio>true</embedded-audio>
[2018-01-21 17:03:47.483] [6232] [info]                   <latency>low</latency>
[2018-01-21 17:03:47.483] [6232] [info]                   <buffer-depth>6</buffer-depth>
[2018-01-21 17:03:47.483] [6232] [info]                </decklink>
[2018-01-21 17:03:47.483] [6232] [info]             </consumers>
[2018-01-21 17:03:47.483] [6232] [info]          </channel>
[2018-01-21 17:03:47.483] [6232] [info]          <channel>
[2018-01-21 17:03:47.483] [6232] [info]             <video-mode>1080i5994</video-mode>
[2018-01-21 17:03:47.483] [6232] [info]             <consumers>
[2018-01-21 17:03:47.483] [6232] [info]                <newtek-ivga/>
[2018-01-21 17:03:47.483] [6232] [info]             </consumers>
[2018-01-21 17:03:47.483] [6232] [info]          </channel>
[2018-01-21 17:03:47.483] [6232] [info]       </channels>
[2018-01-21 17:03:47.483] [6232] [info]       <controllers>
[2018-01-21 17:03:47.483] [6232] [info]          <tcp>
[2018-01-21 17:03:47.483] [6232] [info]             <port>5250</port>
[2018-01-21 17:03:47.483] [6232] [info]             <protocol>AMCP</protocol>
[2018-01-21 17:03:47.483] [6232] [info]          </tcp>
[2018-01-21 17:03:47.483] [6232] [info]          <tcp>
[2018-01-21 17:03:47.483] [6232] [info]             <port>3250</port>
[2018-01-21 17:03:47.483] [6232] [info]             <protocol>LOG</protocol>
[2018-01-21 17:03:47.483] [6232] [info]          </tcp>
[2018-01-21 17:03:47.483] [6232] [info]       </controllers>
[2018-01-21 17:03:47.483] [6232] [info]    </configuration>
[2018-01-21 17:03:47.483] [6232] [info]    -----------------------------------------
[2018-01-21 17:03:47.484] [6232] [info]    Initialized audio config.
[2018-01-21 17:03:47.484] [6232] [info]    Initializing OpenGL Device.
[2018-01-21 17:03:47.738] [6232] [info]    Successfully initialized OpenGL 4.5.0 NVIDIA 377.11 NVIDIA Corporation
[2018-01-21 17:03:47.750] [6232] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 1
[2018-01-21 17:03:47.750] [6232] [info]    video_channel[1|1080i5994] Successfully Initialized.
[2018-01-21 17:03:47.751] [6232] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 2
[2018-01-21 17:03:47.751] [6232] [info]    video_channel[2|1080i5994] Successfully Initialized.
[2018-01-21 17:03:47.751] [6232] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 3
[2018-01-21 17:03:47.752] [6232] [info]    video_channel[3|1080i5994] Successfully Initialized.
[2018-01-21 17:03:47.752] [6232] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 4
[2018-01-21 17:03:47.752] [6232] [info]    video_channel[4|1080i5994] Successfully Initialized.
[2018-01-21 17:03:47.753] [6232] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 5
[2018-01-21 17:03:47.753] [6232] [info]    video_channel[5|1080i5994] Successfully Initialized.
[2018-01-21 17:03:47.780] [3304] [info]    DeckLink Duo 2 [1-1|1080i5994] Enabled embedded-audio.
[2018-01-21 17:03:47.780] [3304] [info]    DeckLink Duo 2 [1-1|1080i5994] Enabled low-latency mode.
[2018-01-21 17:03:47.780] [3304] [error]   DeckLink Duo 2 [1-1|1080i5994] Failed to enable external keyer.
[2018-01-21 17:03:47.861] [6232] [info]    DeckLink Duo 2 [1-1|1080i5994] Initialized.
[2018-01-21 17:03:47.900] [5328] [info]    DeckLink Duo 2 [2-2|1080i5994] Enabled embedded-audio.
[2018-01-21 17:03:47.900] [5328] [info]    DeckLink Duo 2 [2-2|1080i5994] Enabled low-latency mode.
[2018-01-21 17:03:47.900] [5328] [error]   DeckLink Duo 2 [2-2|1080i5994] Failed to enable external keyer.
[2018-01-21 17:03:47.920] [6860] [info]    DeckLink Duo 2 [1-1|1080i5994] Reference signal: not detected.
[2018-01-21 17:03:47.979] [6232] [info]    DeckLink Duo 2 [2-2|1080i5994] Initialized.
[2018-01-21 17:03:48.026] [5752] [info]    DeckLink Duo 2 [2-2|1080i5994] Reference signal: not detected.
[2018-01-21 17:03:48.034] [2900] [info]    DeckLink Duo 2 [3-3|1080i5994] Enabled embedded-audio.
[2018-01-21 17:03:48.034] [2900] [info]    DeckLink Duo 2 [3-3|1080i5994] Enabled low-latency mode.
[2018-01-21 17:03:48.034] [2900] [error]   DeckLink Duo 2 [3-3|1080i5994] Failed to enable external keyer.
[2018-01-21 17:03:48.113] [6232] [info]    DeckLink Duo 2 [3-3|1080i5994] Initialized.
[2018-01-21 17:03:48.157] [3108] [info]    DeckLink Duo 2 [3-3|1080i5994] Reference signal: not detected.
[2018-01-21 17:03:48.183] [960]  [info]    DeckLink Duo 2 [4-4|1080i5994] Enabled embedded-audio.
[2018-01-21 17:03:48.183] [960]  [info]    DeckLink Duo 2 [4-4|1080i5994] Enabled low-latency mode.
[2018-01-21 17:03:48.183] [960]  [error]   DeckLink Duo 2 [4-4|1080i5994] Failed to enable external keyer.
[2018-01-21 17:03:48.262] [6232] [info]    DeckLink Duo 2 [4-4|1080i5994] Initialized.
[2018-01-21 17:03:48.268] [6232] [info]    newtek-ivga[not connected] Initialized.
[2018-01-21 17:03:48.268] [6232] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 6
[2018-01-21 17:03:48.269] [6232] [info]    video_channel[6|576p2500] Successfully Initialized.
[2018-01-21 17:03:48.269] [6232] [info]    Initialized channels.
[2018-01-21 17:03:48.270] [6232] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 0
[2018-01-21 17:03:48.270] [6232] [info]    Initialized thumbnail generator.
[2018-01-21 17:03:48.271] [6232] [info]    Initialized controllers.
[2018-01-21 17:03:48.272] [6232] [info]    Initialized osc.
[2018-01-21 17:03:48.272] [6232] [info]    Started initial media information retrieval.
[2018-01-21 17:03:48.329] [5692] [info]    DeckLink Duo 2 [4-4|1080i5994] Reference signal: not detected.
[2018-01-21 17:03:48.395] [1192] [info]    Thumbnail producer failed to create thumbnail for "desktop.ini". Turn on log level trace to see more information.
[2018-01-21 17:03:48.462] [1192] [info]    Thumbnail producer failed to create thumbnail for "Volleyball\Data\Bauchbinde.fla". Turn on log level trace to see more information.
[2018-01-21 17:03:48.501] [1192] [info]    Thumbnail producer failed to create thumbnail for "Volleyball\Data\Bauchbinde.ft". Turn on log level trace to see more information.
[2018-01-21 17:03:48.542] [1192] [info]    Thumbnail producer failed to create thumbnail for "Volleyball\Data\Bauchbinde.png". Turn on log level trace to see more information.
[2018-01-21 17:03:49.242] [5648] [info]    async_event_server[:5250] Accepted connection from 127.0.0.1 (1 connections).
[2018-01-21 17:03:49.243] [5648] [info]    Received message from 127.0.0.1: VERSION SERVER\r\n
[2018-01-21 17:03:49.243] [5376] [info]    Sent message to 127.0.0.1:201 VERSION OK\r\n2.1.0.3440 f15ba60 Beta 2\r\n
[2018-01-21 17:03:49.245] [5648] [info]    Received message from 127.0.0.1: INFO\r\n
[2018-01-21 17:03:49.245] [5376] [info]    Sent message to 127.0.0.1:200 INFO OK\r\n1 1080i5994 PLAYING\r\n2 1080i5994 PLAYING\r\n3 1080i5994 PLAYING\r\n4 1080i5994 PLAYING\r\n5 1080i5994 PLAYING\r\n6 576p2500 PLAYING\r\n\r\n
[2018-01-21 17:03:49.246] [5648] [info]    Received message from 127.0.0.1: CLS\r\n
[2018-01-21 17:03:49.247] [5648] [info]    Received message from 127.0.0.1: TLS\r\n
[2018-01-21 17:03:49.248] [5648] [info]    Received message from 127.0.0.1: DATA LIST\r\n
[2018-01-21 17:03:49.249] [5648] [info]    Received message from 127.0.0.1: THUMBNAIL LIST\r\n
[2018-01-21 17:03:49.854] [1192] [info]    Thumbnail producer failed to create thumbnail for "Volleyball\Data\Score.as". Turn on log level trace to see more information.
[2018-01-21 17:03:49.900] [1192] [info]    Thumbnail producer failed to create thumbnail for "Volleyball\Data\Score.fla". Turn on log level trace to see more information.
[2018-01-21 17:03:49.948] [1192] [info]    Thumbnail producer failed to create thumbnail for "Volleyball\Data\Score.ft". Turn on log level trace to see more information.
[2018-01-21 17:03:51.166] [5648] [info]    async_event_server[:5250] Accepted connection from 10.105.197.252 (2 connections).
[2018-01-21 17:03:53.597] [3844] [info]    Initial media information retrieval finished.
[2018-01-21 17:03:53.643] [5376] [info]    Sent more than 512 bytes to 127.0.0.1
[2018-01-21 17:03:53.674] [5376] [info]    Sent more than 512 bytes to 127.0.0.1
[2018-01-21 17:03:53.674] [5376] [info]    Sent message to 127.0.0.1:200 DATA LIST OK\r\n\r\n
[2018-01-21 17:03:53.729] [5376] [info]    Sent more than 512 bytes to 127.0.0.1
[2018-01-21 17:03:54.162] [5648] [info]    async_event_server[:5250] Client 10.105.197.252 disconnected (1 connections).
[2018-01-21 17:03:54.164] [5648] [info]    async_event_server[:5250] Accepted connection from 10.105.197.252 (2 connections).
[2018-01-21 17:03:54.164] [5648] [info]    Received message from 10.105.197.252: VERSION SERVER\r\n
[2018-01-21 17:03:54.164] [5376] [info]    Sent message to 10.105.197.252:201 VERSION OK\r\n2.1.0.3440 f15ba60 Beta 2\r\n
[2018-01-21 17:03:54.166] [5648] [info]    Received message from 10.105.197.252: INFO\r\n
[2018-01-21 17:03:54.166] [5376] [info]    Sent message to 10.105.197.252:200 INFO OK\r\n1 1080i5994 PLAYING\r\n2 1080i5994 PLAYING\r\n3 1080i5994 PLAYING\r\n4 1080i5994 PLAYING\r\n5 1080i5994 PLAYING\r\n6 576p2500 PLAYING\r\n\r\n
[2018-01-21 17:03:54.167] [5648] [info]    Received message from 10.105.197.252: CLS\r\n
[2018-01-21 17:03:54.238] [5376] [info]    Sent more than 512 bytes to 10.105.197.252
[2018-01-21 17:03:54.238] [5648] [info]    Received message from 10.105.197.252: TLS\r\n
[2018-01-21 17:03:54.238] [5648] [info]    Received message from 10.105.197.252: DATA LIST\r\n
[2018-01-21 17:03:54.238] [5648] [info]    Received message from 10.105.197.252: THUMBNAIL LIST\r\n
[2018-01-21 17:03:54.267] [5376] [info]    Sent more than 512 bytes to 10.105.197.252
[2018-01-21 17:03:54.268] [5376] [info]    Sent message to 10.105.197.252:200 DATA LIST OK\r\n\r\n
[2018-01-21 17:03:54.322] [5376] [info]    Sent more than 512 bytes to 10.105.197.252
[2018-01-21 17:04:00.375] [5648] [info]    Received message from 127.0.0.1: CLEAR 1\r\n
[2018-01-21 17:04:00.375] [5404] [info]    Sent message to 127.0.0.1:202 CLEAR OK\r\n
[2018-01-21 17:04:00.376] [5648] [info]    Received message from 127.0.0.1: MIXER 1 CLEAR\r\n
[2018-01-21 17:04:00.376] [5404] [info]    Sent message to 127.0.0.1:202 MIXER OK\r\n
[2018-01-21 17:04:14.265] [5648] [info]    Received message from 127.0.0.1: PLAY 1-10 "SAMPLES/AMB" CUT 1 Linear RIGHT   LOOP\r\n
[2018-01-21 17:04:14.295] [5404] [info]    ffmpeg[AMB.mp4|1920x1080p25.00|0/268] [video-decoder] H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10
[2018-01-21 17:04:14.296] [5404] [info]    transition[empty=>ffmpeg[AMB.mp4|1920x1080p25.00|0/268]] Initialized
[2018-01-21 17:04:14.297] [5404] [info]    Sent message to 127.0.0.1:202 PLAY OK\r\n
[2018-01-21 17:04:14.407] [6968] [info]    [frame_muxer] simple 1920x1080p25.00
[2018-01-21 17:04:14.422] [6968] [warning] ffmpeg[AMB.mp4|1920x1080p25.00|1/268] Frame blending frame rate conversion required to conform to channel frame rate.
[2018-01-21 17:04:34.321] [5648] [info]    Received message from 127.0.0.1: CG 1-20 ADD 1 "WMES/LOWER THIRD INTRO" 1 "<templateData><componentData id=\"NAME\"><data id=\"text\" value=\"Oscar Moreno\"/></componentData></templateData>"\r\n
[2018-01-21 17:04:34.358] [5404] [warning] Ignoring layer "Video Group 8", layer type not supported
[2018-01-21 17:04:34.715] [5404] [info]    text[this is a ticker feed thi is a ticker feed this is a ticker feed this is a ticker feed this is a ticker feed this is a tick
] Initialized
[2018-01-21 17:04:34.715] [5404] [warning] Ignoring layer "Video Group 7", layer type not supported
[2018-01-21 17:04:35.042] [5404] [info]    text[News Anchor
] Initialized
[2018-01-21 17:04:35.065] [5404] [error]   common\os\windows\win32_exception.cpp(101): Throw in function void __cdecl caspar::win32_exception::Handler(unsigned int,struct _EXCEPTION_POINTERS *)
[2018-01-21 17:04:35.065] [5404] [error]   Dynamic exception type: class boost::exception_detail::clone_impl<struct caspar::win32_access_violation>
[2018-01-21 17:04:35.065] [5404] [error]   [struct caspar::tag_call_stack_info * __ptr64] = 
[2018-01-21 17:04:35.065] [5404] [error]       common\os\windows\win32_exception.cpp (101): caspar::win32_exception::Handler
[2018-01-21 17:04:35.065] [5404] [error]       000007FEF004B9A0 (VCRUNTIME140): (filename not available): _CxxFrameHandler2
[2018-01-21 17:04:35.065] [5404] [error]       000007FEF0042172 (VCRUNTIME140): (filename not available): memchr
[2018-01-21 17:04:35.065] [5404] [error]       000007FEF004205B (VCRUNTIME140): (filename not available): memchr
[2018-01-21 17:04:35.065] [5404] [error]       000007FEF0041AEE (VCRUNTIME140): (filename not available): memchr
[2018-01-21 17:04:35.065] [5404] [error]       000007FEF004B940 (VCRUNTIME140): (filename not available): _CxxFrameHandler3
[2018-01-21 17:04:35.065] [5404] [error]       f:\dd\vctools\crt\vcstartup\src\gs\amd64\gshandlereh.c (101): __GSHandlerCheck_EH
[2018-01-21 17:04:35.065] [5404] [error]       00000000773F812D (ntdll): (filename not available): RtlDecodePointer
[2018-01-21 17:04:35.065] [5404] [error]       00000000773E855F (ntdll): (filename not available): RtlUnwindEx
[2018-01-21 17:04:35.065] [5404] [error]       000000007741BCB8 (ntdll): (filename not available): KiUserExceptionDispatcher
[2018-01-21 17:04:35.065] [5404] [error]       modules\psd\psd_scene_producer.cpp (132): caspar::psd::dependency_resolver::scene
[2018-01-21 17:04:35.065] [5404] [error]       modules\psd\psd_scene_producer.cpp (456): caspar::psd::create_psd_scene_producer
[2018-01-21 17:04:35.065] [5404] [error]       modules\psd\psd_scene_producer.cpp (634): <lambda_559ef010a591e4851985c546d53b82a7>::operator()
[2018-01-21 17:04:35.065] [5404] [error]       type_traits (1408): std::_Invoker_functor::_Call<<lambda_559ef010a591e4851985c546d53b82a7> & __ptr64,caspar::core::frame_producer_dependencies const & __ptr64,std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const & __ptr64>
[2018-01-21 17:04:35.065] [5404] [error]       type_traits (1476): std::invoke<<lambda_559ef010a591e4851985c546d53b82a7> & __ptr64,caspar::core::frame_producer_dependencies const & __ptr64,std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const & __ptr64>
[2018-01-21 17:04:35.065] [5404] [error]       type_traits (1501): std::_Invoke_ret<caspar::spl::shared_ptr<caspar::core::frame_producer>,<lambda_559ef010a591e4851985c546d53b82a7> & __ptr64,caspar::core::frame_producer_dependencies const & __ptr64,std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const & __ptr64>
[2018-01-21 17:04:35.065] [5404] [error]       functional (209): std::_Func_impl<<lambda_559ef010a591e4851985c546d53b82a7>,std::allocator<int>,caspar::spl::shared_ptr<caspar::core::frame_producer>,caspar::core::frame_producer_dependencies const & __ptr64,std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const & __ptr64>::_Do_call
[2018-01-21 17:04:35.065] [5404] [error]       functional (275): std::_Func_class<caspar::spl::shared_ptr<caspar::core::frame_producer>,caspar::core::frame_producer_dependencies const & __ptr64,std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const & __ptr64>::operator()
[2018-01-21 17:04:35.065] [5404] [error]       core\producer\cg_proxy.cpp (174): caspar::core::cg_producer_registry::impl::get_or_create_proxy
[2018-01-21 17:04:35.065] [5404] [error]       core\producer\cg_proxy.cpp (284): caspar::core::cg_producer_registry::get_or_create_proxy
[2018-01-21 17:04:35.065] [5404] [error]       protocol\amcp\amcpcommandsimpl.cpp (1013): caspar::protocol::amcp::cg_add_command
[2018-01-21 17:04:35.065] [5404] [error]       type_traits (1408): std::_Invoker_functor::_Call<std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > (__cdecl*& __ptr64)(caspar::protocol::amcp::command_context & __ptr64),caspar::protocol::amcp::command_context & __ptr64>
[2018-01-21 17:04:35.065] [5404] [error]       type_traits (1476): std::invoke<std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > (__cdecl*& __ptr64)(caspar::protocol::amcp::command_context & __ptr64),caspar::protocol::amcp::command_context & __ptr64>
[2018-01-21 17:04:35.065] [5404] [error]       type_traits (1501): std::_Invoke_ret<std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> >,std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > (__cdecl*& __ptr64)(caspar::protocol::amcp::command_context & __ptr64),caspar::protocol::amcp::command_context & __ptr64>
[2018-01-21 17:04:35.065] [5404] [error]       functional (209): std::_Func_impl<std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > (__cdecl*)(caspar::protocol::amcp::command_context & __ptr64),std::allocator<int>,std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> >,caspar::protocol::amcp::command_context & __ptr64>::_Do_call
[2018-01-21 17:04:35.065] [5404] [error]       functional (275): std::_Func_class<std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> >,caspar::protocol::amcp::command_context & __ptr64>::operator()
[2018-01-21 17:04:35.065] [5404] [error]       protocol\amcp\amcpcommand.h (112): caspar::protocol::amcp::AMCPCommand::Execute
[2018-01-21 17:04:35.065] [5404] [error]       protocol\amcp\amcpcommandqueue.cpp (106): <lambda_b146f9aee8aafa4989577d7a50b08cf3>::operator()
[2018-01-21 17:04:35.065] [5404] [error]       functional (209): std::_Func_impl<<lambda_adcc1d275de643d3997d4548168c1475>,std::allocator<int>,void>::_Do_call
[2018-01-21 17:04:35.065] [5404] [error]       future (750): std::_Packaged_state<void __cdecl(void)>::_Call_immediate
[2018-01-21 17:04:35.065] [5404] [error]       common\executor.h (234): <lambda_66f462db7b216ba64b393bcbfd7112a8>::operator()
[2018-01-21 17:04:35.065] [5404] [error]       common\executor.h (286): caspar::executor::run
[2018-01-21 17:04:35.065] [5404] [error]       00000001404B2B03 (casparcg): (filename not available): boost::detail::shared_count::swap
[2018-01-21 17:04:35.065] [5404] [error]       000007FEEFBFBEED (ucrtbase): (filename not available): crt_at_quick_exit
[2018-01-21 17:04:35.065] [5404] [error]       00000000771C59CD (kernel32): (filename not available): BaseThreadInitThunk
[2018-01-21 17:04:35.065] [5404] [error]       00000000773FA561 (ntdll): (filename not available): RtlUserThreadStart
[2018-01-21 17:04:35.065] [5404] [error]   
[2018-01-21 17:04:35.065] [5404] [error]   [struct caspar::tag_context_info * __ptr64] = 
[2018-01-21 17:04:35.065] [5404] [error]   [struct caspar::tag_msg_info * __ptr64] = Access violation at 0000000140380223 trying to read 0000000000000040
[2018-01-21 17:04:35.065] [5404] [error]   Caught at (AMCPCommandQueue Channel 1 for TCP Port 5250):
[2018-01-21 17:04:35.065] [5404] [error]   
[2018-01-21 17:04:35.065] [5404] [error]       protocol\amcp\amcpcommandqueue.cpp (143): `<lambda_b146f9aee8aafa4989577d7a50b08cf3>::operator()'::`1'::catch$11
[2018-01-21 17:04:35.065] [5404] [error]       000007FEF004C220 (VCRUNTIME140): (filename not available): _C_specific_handler
[2018-01-21 17:04:35.065] [5404] [error]       000007FEF00429B2 (VCRUNTIME140): (filename not available): _FrameUnwindFilter
[2018-01-21 17:04:35.065] [5404] [error]       000000007741B681 (ntdll): (filename not available): RtlRestoreContext
[2018-01-21 17:04:35.065] [5404] [error]       protocol\amcp\amcpcommandqueue.cpp (106): <lambda_b146f9aee8aafa4989577d7a50b08cf3>::operator()
[2018-01-21 17:04:35.065] [5404] [error]       functional (209): std::_Func_impl<<lambda_adcc1d275de643d3997d4548168c1475>,std::allocator<int>,void>::_Do_call
[2018-01-21 17:04:35.065] [5404] [error]       future (750): std::_Packaged_state<void __cdecl(void)>::_Call_immediate
[2018-01-21 17:04:35.065] [5404] [error]       common\executor.h (234): <lambda_66f462db7b216ba64b393bcbfd7112a8>::operator()
[2018-01-21 17:04:35.065] [5404] [error]       common\executor.h (286): caspar::executor::run
[2018-01-21 17:04:35.065] [5404] [error]       00000001404B2B03 (casparcg): (filename not available): boost::detail::shared_count::swap
[2018-01-21 17:04:35.065] [5404] [error]       000007FEEFBFBEED (ucrtbase): (filename not available): crt_at_quick_exit
[2018-01-21 17:04:35.065] [5404] [error]       00000000771C59CD (kernel32): (filename not available): BaseThreadInitThunk
[2018-01-21 17:04:35.065] [5404] [error]       00000000773FA561 (ntdll): (filename not available): RtlUserThreadStart
[2018-01-21 17:04:35.065] [5404] [error]   
[2018-01-21 17:04:35.075] [5404] [error]   Failed to execute command:CG ADD
[2018-01-21 17:04:35.075] [5404] [info]    Sent message to 127.0.0.1:501 CG ADD FAILED\r\n
 

Re: Help with PSD template

#2
For which Volleyball tournament will the templates be needed ? I currently build some too.
Maybe I can help with a static lower third and scorebug...

Für welches Volleyball-Turnier sind denn die Templates ?

Why does Caspar try to read and generate thumbnails form AS and FLA-files ? Sorry, I work with an old Adobe Flash for creating templates, but when I do something wrong, the template generator gives error messages.

What does (not) work exactly ? Doesn't it play or without filled textfields ? Do you use the standard-client for trying or your own custom programmed ?

Re: Help with PSD template

#3
thos-berlin wrote:
22 Jan 2018, 11:12
For which Volleyball tournament will the templates be needed ? I currently build some too.
Maybe I can help with a static lower third and scorebug...

Für welches Volleyball-Turnier sind denn die Templates ?

Why does Caspar try to read and generate thumbnails form AS and FLA-files ? Sorry, I work with an old Adobe Flash for creating templates, but when I do something wrong, the template generator gives error messages.

What does (not) work exactly ? Doesn't it play or without filled textfields ? Do you use the standard-client for trying or your own custom programmed ?
Hello Thos, thanks for the response.

I really don't need it for volleyball, it's for a newsroom. I am building an animated lower third. In any case, after some experimentation I figured out what the problem was. See images below:

It appears as though casparCG will give many errors if you have a grouped video layer (perhaps any type of grouped layer) in the project. See image below

Image


The solution is to "Ungroup" the layers. To ungroup the layer first select the layer, then click the "Layers" Menu on top and then "Ungroup Layers". Everything works now.

Image